Privacy Policy

This Privacy Policy explains how Provisions collects, shares, and uses any information that relates to you when you use our Site (provisionswine.com), engage with us on social media, or otherwise interact with us (your "Personal Data"). This policy also explains your rights concerning the Personal Data we process and how you can exercise them.

1. Our Principles

Provisions is committed to privacy and data protection through the following principles:

• We use Personal Data lawfully, fairly, and transparently.
• We collect only the Personal Data necessary for legitimate purposes.
• We retain data only for as long as needed.
• We protect Personal Data with appropriate security measures.

2. Data We Collect

This policy applies only to information collected on provisionswine.com. We collect two types of information:

• Personal Data: Information that identifies you personally, such as your name, address, telephone number, email address, and IP address. We collect this when you create a profile, visit the Site, or complete a purchase.
• Non-personal Data: Technical information that does not identify you, such as cookies, web beacons, and demographic information.
• Usage Data: Information on how you navigate the Site, browser type, pages visited, and time spent on the Site.
• Location Data: We may store location information if you grant permission via your device settings to customize your shopping experience.

3. Cookies & Tracking

We use cookies and similar tracking technologies (beacons, tags, and scripts) to track Site activity. You can instruct your browser to refuse cookies, though some portions of our Site may not function properly without them.

4. How We Use Your Data

Provisions uses collected data to:

• Maintain our service and provide customer support.
• Notify you about policy changes or order details.
• Monitor Site usage and address technical issues.
• Provide news and special offers (unless you opt out).

5. Storage, Transfer, and Security

• Location: Data is generally stored within the EU/EEA or the USA but may be transferred globally in compliance with applicable laws.
• Security: While we use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
• Access: Data is only accessible to those who need it, including necessary third-party processors (suppliers/subcontractors) for tasks like fraud prevention.

6. Legal Disclosure

Provisions may disclose Personal Data if required by law, court order, or to protect the rights, property, and safety of the company, its users, or the public.

7. Your Data Protection Rights

You have the following rights regarding your data:

• Access & Portability: You may request a copy of your Personal Data in a digital format.
• Rectification: You may request that we correct inaccurate or incomplete information.
• Erasure: You may request data deletion, except in cases of open orders, unsettled debts, legal book-keeping requirements, or ongoing customer service matters.
• Objection & Restriction: You may object to processing based on legitimate interest or request restricted processing while data accuracy is being verified.

8. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to know what categories of personal information we collect, the right to request deletion, and the right to opt-out of the sale of personal information. Provisions does not sell your personal information.

9. Exercise Your Rights (Contact Us)

To exercise any of your rights or for questions regarding this policy, please contact us. As our business is located in Massachusetts, we operate in accordance with the jurisdiction of that state.

• Store Address: 150 Main Street Suite 10, Northampton, MA 01060
• Contact Email: info@provisionswine.com